It would a great thing if we could write here that we're 100% open during the exact hours between so and so and whenever O' Clock. But we just can't bring ourselves to do that. Sometimes we might just be running late, or we might be fighting monsters or something. One time, we just woke up and had a sore hip, so we couldn't get in. What was up with that?
But anywho, generally speaking, the physical shop is open from about 10 (emphasis on the 'about') in the morning until 5pm, or thereabouts.
Basically, if you come along to the shop and there's a sign that says 'Closed' it means we're closed.